At Aaronfelix, we are committed to ensuring that your shopping experience is seamless, efficient, and satisfactory. Our Shipping and Delivery policy outlines all relevant details regarding the processing, handling, shipping, and delivery of your orders placed at www.aaronfelix.com.
Order Processing Time All orders placed on Aaronfelix are processed within 1 to 3 business days, excluding weekends and public holidays. During high-volume periods, processing may take slightly longer, but we aim to notify customers if there are any significant delays. Once your order is processed, it will be prepared for shipment and handed over to our trusted delivery partners.
Shipping Options and Delivery Times We offer several shipping options to accommodate our customers’ preferences:
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Standard Shipping (7-15 business days): Available for most countries and is the most cost-effective option.
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Express Shipping (3-7 business days): A faster alternative for customers who wish to receive their order quickly.
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Free Shipping: Orders over a certain amount may qualify for free standard shipping. This threshold may vary depending on promotions.
Please note that delivery times are estimated and may vary depending on location, shipping method selected, customs clearance procedures, and other unforeseen factors.
International Shipping Aaronfelix proudly ships internationally. However, some regions may be excluded due to carrier limitations or import restrictions. Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
Shipping Confirmation and Tracking Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to follow the progress of your shipment. If you do not receive tracking details within five days of placing your order, please contact our support team at [email protected].
Delivery Issues and Delays While we strive to deliver all packages promptly, delivery delays can occasionally occur due to unforeseen circumstances such as extreme weather, public holidays, or carrier issues. In the event of a delay, we will work closely with our logistics partners to resolve the issue as quickly as possible.
If your order is marked as delivered but has not been received, please check with neighbors or your local delivery office. If you are still unable to locate your package, reach out to us at [email protected].
Incomplete or Incorrect Address It is the customer’s responsibility to provide a complete and correct shipping address. Orders returned to us due to incorrect or incomplete addresses will be subject to additional shipping charges. Please double-check your information before confirming your order.
Lost or Damaged Packages If your package is lost in transit or arrives damaged, please notify us immediately at [email protected]. We may require supporting evidence (such as photographs) for damaged items. Upon verification, we will work to offer a suitable resolution, which may include a replacement or refund.
Change of Shipping Address Requests to change the shipping address after an order has been placed can only be accommodated if the order has not yet been shipped. Contact us promptly at [email protected] for any changes.
Contact Us For any shipping-related inquiries, please don’t hesitate to contact our customer service team at [email protected]. We are here to help you from order to delivery and ensure a delightful experience shopping at Aaronfelix.
Thank you for choosing Aaronfelix. We appreciate your trust and look forward to delivering fashion that fits your style.